CLIENT SUCCESS : FEEDBACK RESULTS

It’s easy to talk about our work, but at the end of the day it is only by asking our customers for some honest feedback that we can really get a realistic picture of how we are doing!  

What our customers say


91%

of our customers would recommend Timehouse to others.


95%

of our customers trust Timehouse’s expertise.


100%

of our customers find communicating with us easy.

Quotes from our customers:

Long-term partnership here. When it comes to new service and product development, we can trust Timehouse’s expertise. They also have a thorough knowledge and understanding of our existing products and services.”

“A productised service model helped us fill an acute business need, and the solution was delivered quickly and at a reasonable price.”

“Top-notch.”

Client satisfaction survey 11/2020 - results

We like to check in with our clients on a regular basis to ask them how we are doing. Here are some of the results from our latest survey.
Completely agree
Agree
Disagree
Cannot say

Timehouse gets our business & industry

We understand our clients’ businesses and are always developing our industry knowledge. Everyone who took our survey either agreed or completely agreed that we understood their business.

You can trust Timehouse‘s expertise

Developing our team so that they are industry experts is a priority for us. Out of everyone who answered our survey, 95% trust in Timehouse and our team’s expertise.

Timehouse offers competitive solutions and services

Competitive software solutions and services: that is exactly what we provide according to the survey.

Our slogan “Finding real value in software technology” is a promise that we deliver on.

Our work is always aimed at improving the business bottom line: something else our clients feel we have delivered on.

It’s easy to communicate with Timehouse

We don’t beat about the bush. Communicating with Timehouse is easy according to every single customer who answered our survey!

I would recommend Timehouse to others

According to the survey, 92% of our customers would gladly recommend Timehouse as a service provider.

Very ROI-conscious, always on the customer’s side.

Relaxed and flexible.

Fast and reliable.

Factual.

In it for the long-haul.

Specialist.

Some questions were aimed at our TimeDesign team who are responsible for graphic design services at the company. Here is what people said:

Completely agree
Agree
Disagree
Cannot say

Projects are delivered quickly

The content and visual design met my expectations

Some customer responses to the question: :
What are Timehouses’s strengths and weaknesses compared to the competition?

““Down-to-earth, eminently capable, no-nonsense.”

 
“Fast reaction time, expansive knowledge, and a readiness to get things done without unnecessary bureaucracy.”
” “ROI and commercial-led thinking: an ability to look at things from the customer’s commercial perspective. Many other providers seem to just focus on the technological side of things and get caught up in looking at things through just that lens.”